- The Factory-installed Voice-Activated Navigation Systems supplied by Clarion, and available in the Ford Fusion, ranked highest in J.D. Power and Associates 2010 Navigation Usage and Satisfaction Study
- The Clarion-supplied navigation system in the Fusion, receives high marks for speed of system, voice directions, ease of use and voice recognition
- Clarion Navigation systems in Ford and Lincoln vehicles Rank Top Four also hold six of the Top Ten Ranked Systems
- The study finds that real-time traffic and voice recognition features increase in prevalence of navigation systems in use today
DEARBORN, Mich., Dec. 6, 2010 –The Clarion-supplied, factory-installed Voice-Activated Navigation System, available in the Ford Fusion, ranks “Highest Satisfaction,” according to J.D. Power and Associates 2010 Navigation Usage and Satisfaction Study. The Clarion navigation system in the Ford Flex ranks second, followed by the Ford Taurus and the Lincoln MKS.
Co-developed with Ford, the Clarion navigation systems are installed in twenty two 2010 model year vehicles. Clarion systems in selected Ford and Lincoln models earned six of the top 10 positions, receiving the highest marks from consumers for system appearance, navigation display screen, routing and speed of system.
"Providing advanced Infotainment and Navigation systems offering customers the most important real-time information requires an intense focus on the Human Machine Interface (HMI). It's not just about offering the latest and greatest features and technologies. The features must be presented in a way that keeps a driver's eyes on the road and hands on the wheel while benefiting from the additional value the features provide,” states Jim Buczkowski, director, Global Electrical and Electronics Systems Engineering for Ford Motor Company.
“Clarion and Ford have some of the best engineers in the industry working on HMI and we are excited that the effort is paying off for our customers."
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